“It takes 20 years to build a reputation and five minutes to ruin it.”
– Warren Buffett
Word-of-mouth and reputation are key determinants of long-term business success.
As the digital economy becomes increasingly transparent it is impossible for poor performing companies to hide from dissatisfied customers or disgruntled employees.
In the hyper-connect digital world, it matters what people say about you and your business as comments and reviews are amplified across the world with a click of a button.
Repeated research shows that almost 90 percentage of prospective customers read reviews before they buy and most trust these reviews as much as they do recommendations from friends.
WSI has the technology, experience and expertise to turn a damaged reputation into a company strength – helping ensure business prosperity for years to come.